Privacy Policy

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Eagle Ridge Resort & Spa is committed to protecting your privacy. Any information Eagle Ridge may gather about you is used only by Eagle Ridge in an effort to make our website easier to use and more relevant to you, in addition to keeping you informed of our products, promotions and contests.

What information does Eagle Ridge Resort & Spa collect and how does Eagle Ridge Resort & Spa use this information?

There are two types of information we collect. The first is general information regarding the pages on our website. We keep track of how many people visit certain pages so we can improve the site. The second is specific information you give us if you choose to request printed materials or register for coupons or other promotions. We use this information to fulfill your request and to offer you discounts, and keep you informed of our products and special events.

What are cookies? How does eagleridge.com use cookies on its site?

A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. When you visit eagleridge.com, your cookie helps us keep track of your order as you shop on our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

Accepting cookies through your web browser is your personal choice.

For our customers using Internet Explorer 6.0

If you are shopping on eagleridge.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to Medium. If you do not wish to change your privacy settings to Medium and you are currently using the Medium High or High settings, you may choose to override your current cookie handling practices for individual sites that you specify. As always, you can place your order by phone at 800-892-2269.

To enable cookies on your browser:

AOL 5.0:
Select Preferences
Click on WWW
Select the Security tab
Click on Custom Level
Scroll down to Cookies
Select Enable

Netscape Navigator / Communicator:
Select Preferences from the Edit menu
Select Advanced from the left-hand menu
Select Accept All Cookies
Click OK

Internet Explorer 5.0 for PC:
Select Internet Options from the Tools menu
Click the Security tab
Click Custom Level at the bottom of the window
Scroll down to Cookies
Select Always accept cookies
Click OK

Internet Explorer 5.0 for Mac:
Select Preferences from the Edit menu
Select Receiving Files
Select the option Never Ask under When Receiving Cookies
Click OK

Internet Explorer 6.0 for PC:
To change your privacy settings to Medium:
Select Internet Options from the Tools menu.
Click the Privacy tab.
Set the Privacy Slider to Medium.
Click OK.

To override your current cookie handling practices for individual sites:

Select Internet Options from the Tools menu
Click on the Edit button in the Override cookie handling for individual websites section
This will open the Per Site Privacy Actions dialogue box
Type www.eagleridge.com in the Address of Website box
Click the Allow button
Click the OK button, then close the Per Site Privacy Actions dialogue box
Click the OK button to close the Internet Options dialogue box and apply your changes.

Children's Privacy

Eagle Ridge Resort & Spa does not knowingly collect any personal information from children under the age of 13 on our website. We will not knowingly collect personal information from teens 13 through 15 without disclosing how the information will be used and notifying the teens that they should obtain their parents' permission prior to submitting any personal information.

Does Eagle Ridge Resort & Spa disclose the information it gathers to third parties?

Eagle Ridge Resort & Spa does not sell, rent or release information gathered on our website to any individuals, companies or groups. Any information we gather is used for Eagle Ridge Resort & Spa's own purposes as stated above.

Will I receive email from Eagle Ridge Resort & Spa? Can I choose not to?

You will only receive email communication from Eagle Ridge Resort & Spa if you register your email information with us (for example, when you register for the monthly contest) and choose to be included in future email communications. A check box is always included with every Eagle Ridge Resort & Spa registration page, so you can choose not to receive emails if you prefer. Any email you receive from us will contain information regarding opportunities that may benefit you, such as sales and coupon offers.

How secure are my transactions?

Eagle Ridge Resort & Spa uses secure server software. Should you provide us with sensitive information for any reason (such as a credit card number), that information will be encrypted with industry standard SSL (Secure Socket Layer) technology. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers.

Your consent by use:

By using our website, you consent to the above uses of information. If any changes occur in this policy, we will post them here so you always have access to our current policy in regard to your privacy. Eagle Ridge Resort & Spa may not be affiliated with and cannot be held responsible for information that is provided by sites that link to Eagle Ridge Resort & Spa. The information and points of view on these sites are not those of Eagle Ridge Resort & Spa and do not reflect the opinions or position of Eagle Ridge Resort & Spa.

The Eagle Ridge Resort & Spa copyright and trademark:

Copyright Eagle Ridge Resort & Spa 2002. All rights reserved. The Eagle Ridge Resort & Spa logo is a registered trademark of Eagle Ridge Resort & Spa. All text, images, and other materials on this site are subject to the copyrights and intellectual property rights of Eagle Ridge Resort & Spa. These materials may not be copied for commercial use or distribution, nor may they be modified or reposted to other sites.

Contacting Eagle Ridge Resort & Spa:

If you have any questions regarding any aspect of the above privacy policy, please click here to contact our customer service department via email.